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Ambulance response times

Mean response time for Category 2 (emergency) ambulance calls — the target is 18 minutes.

7.9 minutes
+2.6% vs 2026-04

As of 2026-05

Historical trend

Trend summary

Mean Category 1 ambulance response time was 8 minutes 41 seconds in April 2026, above the 7-minute national target.

Trend

  • Category 1 response times exceeded 9 minutes in some months of 2022–23 and have since improved partially.
  • Category 2 (emergency) mean response times peaked at over 90 minutes in winter 2022–23 before recovering.

Context

  • NHS England restructured ambulance call categories in 2017; Category 1 replaced the former 8-minute Red 1/Red 2 targets.
  • Response times are measured from call-connect to first resource arrival.

Commentary contains no editorial judgement — describes direction, magnitude, and official projections only.

About this indicator

Source
NHS England
Update frequency
Monthly
Last updated
22 June 2026
Licence
OGL v3
Direction
↑ Rising

Statistics

Latest
7.9 minutes
Period high
8.1 minutes
Period low
7.7 minutes
Period average
7.9 minutes